Dear Esteemed Customers and Valued Shipping Line,
In other to help customers overcome these obstacles as well as to reduce pressure to Cat Lai and other ports/ICDs during this period, by this email, TCIT would like to notify that we are still offering supporting policy applied to direct delivery at TCIT by truck for RF containers which change its final destination to TCIT, details as follows and in attached Customer Advisory.
- Free Manifest amendment fee when working with Ba Ria- Vung Tau Customs Department
- Free first 96h of power charge
- Free 50% lift-on fee
In order for TCIT to serve our customers the best, kindly send email of container list (container no., bill no.) to TCIT:
- Email sent to: cs@tcit.com.vn; billing@tcit.com.vn besides other email addresses to TCIT’s departments (i.e Gen. Doc for data input) as usual.
- Required subject content: “Chỉnh Manifest [Tên Cảng đích cũ] -TCIT/ ………….”
TCIT shall base on these emails to do the waiver of 50% LOLO fee for customers.
A/m policy shall take effect from 00:00 on July 20th, 2021 until further notice.
We do hope that with above supporting policies from TCIT, we could get the deep sympathy and cooperation from your good liners during this harsh time.
Should you have any inquiries, do not hesitate to contact Mr. Thuong (0907 203 168) or Ms. My (0937 920 891) for further assistance.