In order to help customers overcome these obstacles as well as to reduce pressure to Cat Lai and other ports/ICDs during this period, by this email, TCIT would like to notify that we are still offering supporting policy applied to direct delivery at TCIT by truck for RF containers, details as follows and in attached Customer Advisory.
Dear Valued Customers,
As you may know, due to the remarkable rise in container volume during the peak season, there has been a major impact on the operations of some ports/ICDs in HCMC.
As for laden RF containers, some ports/ICDs in HCMC- especially Cat Lai could only receive small volume of RF containers per day from Cai Mep. This reduction in receipt capacity of Cat Lai is strongly pressuring TCIT, shipping lines and customers as well.
In order to help customers overcome these obstacles as well as to reduce pressure to Cat Lai and other ports/ICDs during this period, by this email, TCIT would like to notify that we are still offering supporting policy applied to direct delivery at TCIT by truck for RF containers, details as link follows : https://tinyurl.com/Chinhsachcontlanh.
- Free Manifest amendment fee when working with Ba Ria- Vung Tau Customs Department
- Free first 96h of power charge
- Free 50% lift-on fee
In order for TCIT to serve our customers the best, kindly send email of container list (cont no., bill no.) to TCIT:
- Email sent to: cs@tcit.com.vn; billing@tcit.com.vn besides other email addresses to TCIT’s departments (i.e Gen. Doc for data input) as usual.
- Required subject content: “Chỉnh Manifest Tên Cảng đích cũ-TCIT/ ………….”
TCIT shall base on these emails to do the waiver of 50% LOLO fee for customers.
A/m policy shall take effect from 00:00 on Oct 07th, 2020 to 23:59 on Oct 31st, 2020.
We do hope that with above supporting policies from TCIT, we could get the deep sympathy and cooperation from your good liners during this harsh time.
Should you have any inquiries, do not hesitate to contact Customer Service Center at 0906 700 600 or (0254) 393 8505 (ext 222) for further assistance.
Best Regards,
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