ANNOUNCEMENT FOR THE NEW APPROVAL METHOD FOR EMPTY RETURN CONTAINERS VIA EMAIL AT TCIT

Step 1: The customer complete the declaration information return empty on e-port and send email to Onsite Billing (by billing@tcit.com.vn) with documents: Empty return Order and scan the Equipment Interchange Receipt (incase the deadline for return empty depends on the date the container full gate out Terminal)

Step 2: Onsite Billing check the documents:

If the documents are correct: Approve the return empty order and notify the customer via email about the container eligible return empty.

If the document set is incorrect: notify the customer about the missing documents and request additional documents for order approval.

Step 3: The customer arrive to TCIT to deliver container.

 Any questions (if any) please contact TCIT via:

• Hotline Onsite Billing:                0344 063 246 // 0254-3938555 - Ext: 182,183
• Email Onsite Billing:                  billing@tcit.com.vn;
• Hotline CS:                                0906 700 600//18001188 (Press 1, Press 2)

Tan Cang - Cai Mep International Terminal Co., Ltd. is pleased to announce./.